Notice Period:
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Immediate
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Salary:
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8,500 USD
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Industry:
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Advisor
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Functional Area:
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Export , Import , Merchandising
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Role Category:
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Role:
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BMW Service Advisor
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Employment Type:
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Permanent Job
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Accommodation:
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Free Visa and Air Ticket in USA
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Slots:
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5 vacancies left
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Greets all customers promptly; provides timely skilled service.
Departs from ancient ways in which of doing things to confirm client satisfaction and loyalty.
Provides glorious client service by being attentive to client inquiries and requests, asking inquiries to establish service desires, resolution client issues, and sells further services once applicable.
Estimates value and completion time/settles client accounts.
Communicates with client concerning standing of labor.
Coordinates activities to confirm repair work is fastened right the primary time and completed on time.
Obtains the customer’s written approval on all repair orders at the time of the write-up or once closing further add-on sales. Inspects each finished repair order for correct completion, and valuation accuracy, and legibility.
Meets or exceeds goals for add-on sales.
Delivers the correct automobile in excellent condition anytime.
Identifies repeat clients/first time customer and treats them consequently.
Contacts customers to inform them of service appointments and/or once upkeep is due.
Answers incoming phonephone calls promptly, in a well mannered way, and makes each effort to satisfy the caller’s inquiry.
Documents repair order changes.
Eliminates surprises for client by reviewing service repairs and their associated charges to confirm accuracy.
Promptly addresses and resolves client viewpoint and repair follow-up problems.
